From quick meals to tasty treats to cubes for icy-cold drinks, your freezer holds a lot of important items that you depend on every day. This means that when something goes wrong with your freezer, it can have a pretty major impact on your household’s ability to function. While it isn’t a guarantee that you will experience common freezer problems, most people will at one point or another, so why not be prepared? Let’s take a look at 5 common freezer problems below:

1. The Freezer Stops Working All Together

When this happens, it is easy to start panicking because the logical conclusion is that you will need to purchase a new freezer or refrigerator. However, when your freezer is not working at all, it does not mean that all is lost. Often cases, the solution is quite simple.

Usually, we discover that the problem is not with the freezer, but instead, with the outlet the freezer is plugged into. In this case, an electrician can come and repair the outlet and your freezer will be fine. In the meantime, the freezer can be plugged into another outlet so it keeps working and your food items are safe.

Sometimes the issue is just a broken thermostat. When the thermostat is broken, it can read the temperature as being colder than it is, thus tolerating a higher—and undesirable—temperature. This may look like the freezer is not working, but if you can lower the thermostat and the compressor starts working, it means that the freezer itself is still mostly functional and only the thermostat is the problem.

2. The Freezer Is Functioning, But Food Isn’t Freezing

This is a situation that can feel very confusing. How can a freezer function but not manage to freeze food? This can happen for a variety of reasons, a few of which we will discuss here.

The most likely culprit is one we mentioned above: the thermostat. If the compressor is running but the freezer is not getting cold enough, chances are the thermostat is reading the temperature as colder than it actually is. You can check this yourself by setting the thermostat to a lower temperature and seeing if the food finally freezes. If it does, you know the culprit. But do not rely on this trick to keep working; get the thermostat repaired instead.

If this does not work, the next most likely culprit it faulty wiring. While this is technically a simple fix, it isn’t one you should ever attempt on your own as it requires removing multiple parts of the freezer and if it is done incorrectly, it can become a fire hazard. Other potential culprits include the defrost timer, cold control, and compressor. However, there are still more components that can be causing the problem, so the possibilities, while not endless, can feel that way.

3. Frost is Built Up in the Freezer

If your freezer is an older model, this is not necessarily a sign of something having gone wrong. Older models do not have defrost modes and you must defrost them yourself periodically. For previous generations, this was just a standard part of spring cleaning. If, however, your freezer is supposed to defrost itself, this is something to be concerned about.

One possibility is that the seal on the door has been damaged. This would then let extra moisture into the freezer on a nearly constant basis, building up faster than the self-defrost can get rid of it. Another possibility is that the components in the self-defrost mechanism are malfunctioning; even if it’s able to remove some of the frost, if it cannot remove it all, frost will steadily build up.

If you want, you can manually defrost your freezer and then turn it on again. After, check if the defrost feature starts working properly after being given the chance to reset. Is this likely to work? It isn’t very likely, but there have been cases where this was all that was needed. If you do this and discover the problem is still there, you will need the freezer repaired.

4. The Compressor is Always Running

This is something that is easy to ignore, even without trying to. Much of the noises that appliances make just become background noise. However, you shouldn’t always be hearing your freezer. In fact, it should be silent for the majority of the time.

So if you are hearing the compressor running all the time, or even just very often, it means something is wrong. Whenever the temperature in the freezer is at or above the set temperature, the compressor kicks on to cool it and keep your food at a safe temperature. Once again, there are many reasons this can happen.

One of the most common—and easiest to fix—reasons is that the thermostat is set at the wrong temperature. If the temperature is set too high, the compressor will constantly need to cycle on because it is not achieving a deep enough freeze. Likewise, if you set it too low, it will constantly struggle to reach that temperature. You can play with this yourself by changing the temperature and seeing what happens; just be careful not to ruin your food.

If this does not fix the issue, there are other common culprits. These include broken thermostats, low coolant levels, and damaged door seals. Keep in mind that if your freezer is brand new, the compressor will run constantly for about 24 hours. This happens since it’s working to reach the needed temperature.

5. Everything is Freezer-Burned

If you’re noticing that your food is always freezer burned, you’re in luck. This is not actually a problem with your freezer. The culprit is one of two things: your food in the freezer is too old, or it’s not sealed properly. The solution here is to routinely go through your freezer and throw away older foods and always seal items properly before placing them inside the freezer.

For Freezer Repair, Contact Chief Appliance

No matter how big or small the problem with your freezer is, we can diagnose the issue and fix it quickly. As soon as your freezer goes on the fritz, give us a call; we will send a team member over as soon as possible, getting your routine back on track.